Privacy policy

Privacy Policy

This Privacy Policy describes how Toys Counter we collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from toycollectors-india.myshopify.com (the “Site”) or otherwise interact with us (collectively, the “Services”). The terms “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. Updates will be posted on the Site with a revised “Last updated” date.

How We Collect and Use Personal Information

We collect personal information in order to operate effectively and provide you with the best experience from our Services.

Information We Collect Directly:

  • Contact Details: name, address, phone number, email address.

  • Order Information: billing/shipping addresses, payment confirmation, purchase details.

  • Account Information: username, password, security questions.

  • Support Information: any messages or inquiries submitted by you.

You may choose not to provide certain information, but this may limit your access to some Services.

Information Automatically Collected:

We may collect Usage Data using cookies and similar technologies. This includes:

  • IP address, browser and device info

  • Interactions with the Site and account

  • Referral URLs and geolocation (based on IP)

Information from Third Parties:

  • Shopify, which hosts our store

  • Payment processors, for billing and fraud prevention

  • Marketing & analytics platforms, to optimize performance and promotions

All third-party data is treated under this Privacy Policy.

Use of Personal Information

We use your information to:

  • Deliver Services: process orders, manage accounts, communicate with you

  • Marketing: send promotional emails/SMS, show tailored ads

  • Security: prevent fraud and secure user accounts

  • Support: respond to your inquiries and improve our offerings

Cookies

We use cookies to improve Site functionality and enhance user experience. To learn about cookies used via Shopify, visit: https://www.shopify.com/legal/cookies

You can adjust browser settings to disable cookies, though this may impact Site performance.

How We Share Personal Information

We may share your personal information with:

  • Vendors/Service Providers (e.g., payment gateways, delivery partners, IT and analytics support)

  • Marketing Partners, for tailored ads and promotions

  • Affiliates within our business group

  • Legal Authorities, where required to comply with law or defend our rights

  • Business Transfers, in case of merger, acquisition, or similar

We do not sell or share sensitive personal information without consent or use it to infer characteristics about you.

Third-Party Links

The Site may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing any data.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us for deletion.

Security & Retention

While we take reasonable steps to secure your data, no method is 100% secure. Do not transmit sensitive data over unsecured channels.

We retain your information as long as necessary to fulfill purposes outlined here, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights including:

  • Access/Know

  • Correct or Delete

  • Data Portability

  • Restrict Processing

  • Withdraw Consent

  • Manage Communication Preferences

  • Lodge a Complaint

To exercise your rights, please email us at: toyscounter.work@gmail.com
We may verify your identity before fulfilling your request.

International Users

We may process your data outside of your country. Where required, we rely on standard contractual clauses or similar legal mechanisms for cross-border transfers.

Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact us at:

📧 Email: toyscounter.work@gmail.com

📱 WhatsApp: +91 9871808803